HxGN TVVideo

Successfully deploying integrated public safety solutions across DuPage County, IL

In critical situations and medical emergencies, time is of the essence. But dispatching the right first responders to the right location can be tricky when multiple agencies use disparate and disconnected systems across an entire county.

In this HxGN TV episode, we talk to Linda Zerwin, Executive Director, DuPage County Emergency Telephone Systems Board, and Tammy Heaton, Vice President of Hexagon’s Safety, Infrastructure & Geospatial division, about how DuPage County, Illinois, successfully consolidated 22 public safety answering points (PSAP’s) down to two, using a single, fully integrated system across the county. We will also discuss how DU-COMM has improved response times, reduced clerical time, minimised data entry errors and more.