Listen to this Public Safety Now podcast for an informative discussion about one of the most important aspects of emergency call centers: resource management.
Join Hexagon’s John Whitehead as he leads a conversation with two public safety veterans about how to overcome challenging periods and the steps agencies can take to ensure their organisations are successful, even when it feels overwhelming or almost impossible.
In this podcast, we talk to Chris Carver, former NENA Director of PSAP/911 Operations, about what NG911 is. We take a deep dive into the communication technology challenges facing public safety agencies, from citizen expectations and legislative initiatives to how CAD systems are helping NG911 become a reality.
