Shaping Smart Change for Law Enforcement: Putting Records Management in the Cloud

With the rising adoption of cloud, mobile, and big data technologies, the face of enterprise IT is rapidly changing. Enterprise technology trends and strategies for law enforcement agencies are also changing. To be agile and effective, today’s law enforcement agencies need IT solutions that are easy-to-deploy, easy-to-use, and secure. Nowhere is this more apparent than with records management systems.

Records management systems are fundamental to law enforcement. They serve agency-wide needs, aiding operational management, case management/CRM, investigations management, resource management, reporting, and more. However, in a dynamically changing IT and operational environment, many law enforcement agencies are quickly realizing that in order to keep their officers productive and their records data manageable, replacing their antiquated records management systems is inevitable.

With Hexagon’s inPURSUIT WebRMS, law enforcement agencies have access to a cloud-deployable, enterprise information management system that provides quick access to data whenever and wherever it’s needed by field officers and supervisors. Scalable for single and multi-agency use, it serves all facets of law enforcement operations and administration and can be accessed by any device that connects to the Internet.

What makes WebRMS game changing for law enforcement agencies is that it combines the advantages of an enterprise information management system with the benefits of a secure, thin-client application. There’s no software to load on to local workstations or browser plug-ins to manage. This capability greatly reduces the time and costs associate with updating and upgrading software versions – ultimately lowering a police agency’s total cost of ownership. WebRMS also features embedded interfacing and analytics capabilities, helping agencies effectively manage resources, identify important trends, and connect to other mission- and business-critical systems.

One Hexagon Safety & Infrastructure customer – and recent Hexagon Shaping Change Recognition Programme honoree – already leveraging WebRMS is the U.S. Coast Guard Investigative Services (CGIC).
The agency’s previous processes around case records were inefficient and cumbersome to navigate. CGIS personnel used paper-based and redundant data entry methods to manage records, limiting the amount of data readily available and making the data mining and reporting process tedious and time consuming. Needing to improve the efficiency and effectiveness of how it managed criminal case information, CGIS implemented WebRMS, which has streamlined the collection, sharing, and reporting of criminal investigation data. What used to take its staff weeks to report on, only takes a few hours now.

During the HxGN LIVE Hong Kong conference, there will be plenty of opportunities to learn more about WebRMS as well as our other public safety solutions. It is also a great opportunity to see first-hand how all of Hexagon’s brands and technologies are shaping smart change across industries. I encourage you to take in as many sessions and demos as you can. It will be worth it. I hope to see you around the conference.

This post is part of the Thought Leader program at HxGN LIVE. Find out how you can get involved at our next event in Anaheim here.

Jamie AlgattMr. Algatt has over 21 years of experience in the law enforcement and public safety industry. He has worked for Hexagon Safety & Infrastructure for over 10 years. His past work and experience has included performing the duties of a police officer and training officer as well as transitioning that experience to the Private Sector. He is currently responsible for managing the strategy and vision of Hexagon Safety & Infrastructure’s Law Records, Mobile Apps, Business Intelligence, Analytic and Predictive Analysis software applications. Previously, he was responsible for managing worldwide business development efforts for Records Management, Intelligence and Analytic products. His vast experience in US, Federal and International Law Enforcement and Security activities provides a diverse understanding of the constantly changing needs of technology in Public Safety and Homeland Security. His experience includes Local, State, Federal and multiple International projects and customers. Jamie’s diverse background and experience also includes project management of large scale, and enterprise application deployment in the public sector. He has been directly responsible or has assisted in the deployment, implementation and training of software and hardware solutions to meet the needs of local, county, state, international and federal public safety agencies.

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